this is not kewl and not right Information about where and how the card can be used. im having the worst time of trying to locate how to transfer money from the WAY TO GO CARD to my CHECKING ACCOUNT i have done this in the past on my old card but my new card seems more difficult because i cant find what i need much less a phone number for a live agent and this is getting frusterating by the second. The MiSDU electronically deposits child support payments to this card when they are due and received from the person who owes the child support. Thanks! The web Browser you are currently using is unsupported, and some features of this site may not work as intended. [deleted] 1 yr. ago. Why am I getting charged money when I haven't even used my card.. that's my god damn money not y'alls. You can track your spending in any of the following ways: a. Information on the Family Independence Program, State Disability Assistance, SSI, Refugee, and other cash assistance. Viewing the current months transactions; and. Let these commissioners know that we demand their help. Recipients can call 1-877-543-2660 to speak with a MiSDU customer service representative with questions about completing the forms. The Way2Go Card is not automatically closed when the cardholders child support case closes. Funny thing is Unemployment says there is no 2nd claim? Transferring money from the card to a U.S. checking/savings account owned by the cardholder; and. Been waiting a week to have my card unlocked from fraud which there is no fraud on there but someone has yet to call me.gonna file a report with the BBB!!! It make take longer to make your money available it at least you wont have to deal with locked cards, a disabled account or having to use this ridiculous automated service again. You have the ability to select or modify your own personal identification number (PIN) Examining what occurred in the past Is there anyone who can help me on how to get my card unlocked? By Johanna from Tennessee However, to ensure amounts deposited to the card are correct, the MiSDU does have access to the amounts and dates of deposits the MiSDU made to individual cards. Information on the Children's Protective Services Program, child abuse reporting procedures, and help for parents in caring for their children. Thank you Im so frustrated! Unfortunately, Way2Go is not listed on any map. Beginning July 9, 2016 all Unemployment Insurance payments issued via debit card will be deposited to a Way2Go Card Debit MasterCard. Debit card enrollment requests can be found online at www.misdu.com. Information & resources for Community and Faith-Based partners. I am unsure why that is not an option. I am putting on the right information. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Go Program Way2Go Card Reviews Published by Conduent Inc. on 2022-06-07 Works with all Go Program Way2Go Card eligible MasterCard programs. Been locked out of account when I call they say they dont know why!? Mon-Fri: 8:00 a.m. - 9:00 p.m. My way2go card isn't working there's funds in my account. Although the MiSDU can deposit funds onto the card immediately, the card cannot be used until the recipient activates their card by selecting their PIN. I have been calling to try and speak with someone and I cant get anyone on the phone. At the time it seemed very easy? Can a cardholder request a second card for another individual such as a family member? The MiSDU will electronically deposit funds into a personal bank account if the person receiving the support were to choose direct deposit. I sent back the forms that were sent to me specifically putting both transactions on their that I had no knowledge of either one and when I call it just tells me my card has been sent and goodbye and hangs up. If they do not return the direct deposit form, they will automatically receive the Way2Go Prepaid Mastercard debit card. I'm tired.of verify myself. Customer support representatives are eager to assist: Examine your balance. Prevent apps from taking your money without permission. Listed below are our top recommendations on how to get in contact with Go Program Way2Go Card. Enter the way2go login website here. I did everything took months I'm homeless basically but someone kept changing my password and I have no idea now I got money I can't even get. Type in Skip Waiting on Hold and select the product. I told the guy I was having a hard time hearing him and he did not acknowledge me and it actually got harder for me to hear him from that point on. Forgot or want to change your PIN. Nov 10 2021. need address change to 1857 gulf to bay clearwater fl 33765 then inee to be CONTACTED PLEASE telling me it`s changed, I need to get in contact with someone so they can give me my tracking number for the ups truck so i can knw whrn and what time they will be delivering my replacement card asap. Thank you for the ability to post my concerns. I was on hold for over 2 hours and 45 minutes only to have a 30 second long conversation. Cardholders may also use the Way2Go Card mobile app or log into www.GoProgram.com to activate the card. Cardholders may also use the Way2Go Card mobile app or log into www.GoProgram.com to activate the card. DoNotPay can help. I've been calling and fighting with the tennessee way2go program prepaid card for 8 days for a for a 120 charge that was made that I was not aware of I've been broke down out of gas no food for the last 4 days no shower and I've walked numberious mile trying to get help my feet have big infected sores on them and I'm a 2x cancer survivor and my girlfriend is sick and these ppl do not care they still will no put my money back on my card and I have a seatbelt ticket I have to pay today and she has a very important appointment today that she is not going to be able to make so who is responsible and and where is this company located. You can't talk to a human. This is the worse card service ever. The North Dakota Department Of Human Services, wrote on their own website that the support payments will be "added to an electronic payment card from U.S. Bank, known as the ReliaCard Visa.". Call the toll-free Way2Go Card Customer Services at 1-844-893-3119.. If any customer reading this knows anything about how to get help or any info at all please call me! Someone hacked my account weeks ago I filled out the fraud forms got a new card still havent received the refund of the amount Im waiting for. Then I got hung up on, then a new lady said her records show my issue was resolved without letting me speak. Way2go Michigan Customer Service. The law allows some individuals to continue to receive support payments by check. If my issue was resolved, I would never want to call in again! BE SMART.. and if you can help it ..stay away from this shady app! Why does the government contact these idiots??? I see more than myself has been fukked! This payment card can be used anywhere a typical credit or debit card can. They lied to me saying that someone used my information to file. This is a number I got from someone after searching for months. Now I understand that this is a move generated by today's advancements in technology. Privacy Policy; Contact Us; ATM Locator; CONDUENT , CONDUENT and Design , Way2Go Card , and GO Program are trademarks of Conduent Corporation in the United . . [emailprotected] For security reasons, it is important that cardholders pick a PIN that only they would know and that they not share their PIN or card with anyone. Not sure what to do I need help with money transfer please call me at 540 676 9166 thank uou, Yes my card got locked for trying to activate it saying the information and the cvcc numbers dont match when I'm sitting and looking right at them and I cant even talk to anyone about it I need my money I'm moving and now no money to move with, this is all b,s. I had been in the mental health hospital for 24 days and while there my card had been used for almo I did use the card at two grocery stores, got $200 cash back at each, then $50 at a third store, thenno cash back at a fourth. That's it. I have to go to my local unemployment office!? However, Way2Go is a flexible and widely used program. I need help. If you haven't received your card within the time allotted you can contact Conduent customer service line: 800-961-8423. Debit cards for UI Benefits issued on or after Monday, May 23, 2022, will have a new look. Information is collected to monitor the general health and well-being of Michigan citizens. When they posted the refund back to my account it was about half of what the smaller amount was then I had to pay 5 dollars to have a new card sent. You're welcome,(; I've read these comments and relate whole heartly. The recipient can complete the request for a debit card online, or download and complete the form and follow the instructions for sending it to the MiSDU. Low-income Households Water Assistance Program (LIHWAP). This had to be done internally. But I ordered a new card after 2 mths I finally got my verify me unlocked. Live customer service representatives can assist you and answer any other account-related questions. Not sure how to contact Way2Go for the customer supportyou need? Now if you want to know the truth on other matters you've been lied to about, go to it's a surreal World on YouTube formally witness1o1 and see what has been right under our noses all along! I have had nothing but problems trying to transfer my available balance into my bank account. The cardholder can continue to use his/her card until any remaining balance has been used. We have not applied for this and I believe this is fraud. My card was hacked and had several fraudulent $5 charges. The prepaid debit MasterCard expires after 5 years. What information or instructions come with the card? Pulling issues faced by users like you is a good way to draw attention of Go Program Way2Go Card to your problem using the strength of crowds. i have just been approved for the reopening of my unemployment benefits. Way2GoCard Mobile App By searching for Go Program Way2Go Card in the App Store or Google Play; Phone By calling Way2Go Cardholder Services at 1-844-649-9843; or. Although the MiSDU can deposit funds onto the card immediately, the card cannot be used until the . I get it! If your card is locked. st 5000.00 that was disputed the 16th of July. IM SICK OF IT. call Way2Go . Are there any exceptions to receiving child support electronically? ATM By performing a balance inquiry at an ATM. THEY CAN TAKE CHILD SUPPORT OUT BUT I CAN'T EVER RECEIVE IT IN FULL. Who can I call to fix the issue??? DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. I have no problems with the card itself. The woman closed my account immediately, sent me fraud papers to send back to her. Money was extracted from my ex-husbands account but never entered mine. My card is locked I need it unlocked Way 2 Go Card. Visit www.goprogram.com to start your enrollment form and view all your Way2Go Card transactions. . They do not appear to have a central office or even offices in every state where they operate. These people are crooks and no one above them is doing anything about their malicious ways. Information on assistance with home repairs, heat and utility bills, relocation, home ownership, burials, home energy, and eligibility requirements. This company allowed over $1100to be taken off my card and they let it cleared after telling them it was fraud. activity and billing along with a new card issued an shipped out to me at my place of residents. Lets fight this shyt ppl.Stand . My way2go card isn't working, I have fund's in my account. After 10 total hours of this I was finally able to file my complaint. Absolutely awful !!!! Online access to your account and personal transaction history. However, the problem that I do have is with customer service. Search for the company youd like to call. somebody needs to be sued. i have tried to log into my account and my user id and password doesn't work. It is all on your website and automated. Earn up to $500. contact customer service at 855-462-5887. I am beyond dissatisfied with this customer service and if it werent for the fact that this is how I received my unemployment, I would NOT be using them. It is extremely frustrating when trying to contact a representative for my way2go card and your company appears to have a millionaires mentality? Not sure what happened? Information on treatment and services for juvenile offenders, success stories, and more. Check your balance and get all of your account info rmation online at www.goprogram.com. Way2Go doesn't have a unified office or a single phone number. By Mary Clark 07/12/2022 15/12/2022 15/12/2022 22:20 Mary Clark 07/12/2022 15/12/2022 15/12/2022 22:20 Get started today. Time to join forces. Same as some of yall! I'll see you there!!! I claimed all my weeks and suddenly my account is saying it's been suspended due to fraud. My current card has been deactivated. A $1.50 service fee will be charged for all ATM withdrawals at non-Comerica and non-Allpoint locations. It's not a credit cardand there are no credit checks or approvals required to get the Way2Go Card. Information on child support services for participants and partners. Only the MiSDU can deposit funds to the card. Melanie Freeman. Jul 30 2021. Equal Opportunity, Legal Base, Laws and Reporting Welfare Fraud information. I called today Aug 1st 2021, and I could barely hear the lady over the phone and she told me to contact the local office. Information about the Michigan law that requires certain information be made available to a woman who is seeking an abortion at least 24 hours prior to the abortion procedure. Information about injury and violence prevention programs in Michigan. Additional Way2Go Mastercard Information . The man said it isnt locked technically but just has certain security measures on the card that restricts the use at some places so when you call the 1-833-888-2780 number put in your card information then press option 5, then option 3, then option 1. I told the lady my situation ($300 stolen off my card) and she asked if I wanted to talk to somebody at the help desk. Debit Card Fee . Information on the Food Assistance Program, eligibility requirements, and other food resources. Schedule, FAQ's a. nd Other Important Disclosures . Keep it Safe. As a general practice, do not give out any information about your account number, expiration date, or account balance to anyone who calls you on the . cannot login or open my Way2Go account. I have read thru the complaints and most seem to be the same issue for everyone I also have a card that I can't seem to get activated and get my funds off off. Go Program Way2Go Card Conduent, Inc Monitor your available balance, transaction activity and more. This piece of shit company needs to be shut down by the FEDS. The MiSDU will issue a debit card and will end the direct deposit. Money on account but cannot send money anywhere, cant use ATM, and cannot buy anything online. Its going to take a village to take down these people down. Your payment will be electronically deposited using the same safe and dependable method as direct deposit. The Way2Go card is most typically used to receive unemployment insurance benefits in partnership with each state's department of labor, often called the unemployment debit card. I have tried for over a month to dispute two different transactions. Way2go Card Login Michigan Child Support Office of Child Support: Policy listed by Section. . The only bright side is that they report their customer service lines (all 50+ of them) are available 24/7. Information on communicable & chronic diseases. Cardholders can also get cash back on purchases made at merchants throughout the United States such as grocery and discount stores. Live customer service representatives can assist you and answer any other account-related questions. They mailed me a letter from the dispute resolution Dept saying that they received my dispute but it was only for one transaction and conveniently it was for the smaller amount of the two disputed transactions. c. Call customer service at 1-844-893-3121 d. Way2Go card mobile app 20. I updated my address with Way2GO months 3-4 months ago. Screw them I hate way 2 go more like screw the screwed fucking shady asses ain't none of us stupid we know they are fucking us over on purpose and I hope they have to pay for that shit someday in the near future . Bridge Card Participation Information on Electronic Benefits for clients and businesses, lists of participating retailers and ATMs, and QUEST. Reading all these issues now I'm worried I just lost over $700. I don't have or ever had a way2go card and I get message saying money is being spent here and there so for 600.00 has been took off a card iv never had or applied for wth. How can I have a new card? Who can I call?? This is absolutely disgusting that so many of us are going threw this. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer. Ive tried 3 different customer service numberscant seem to find an email address going to contact CA Child Support Services to see what they recommend. These include individuals with a mental disability, physical disability or language or literacy barrier that results in a hardship for those individuals in accessing electronic payments; and individuals with both home and work addresses that are more than 30 miles from an automated teller machine (ATM) or their bank. Direct deposit forms can also be found online atwww.misdu.com. I am trying to let Shandrinaye Williams in Alabama know that her card has been found and is safe. I can not take the money out and I'm trying to contact customer service and I've been waiting for over an hour! My card is locked. Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it. i keep getting locked out of my account for fraud prevention.. well i'll take the risk of somebody hacking my account but it is my constitutional right to have access to this account.. i forfeit the security precautions that you are bestowing upon me.. My card has been declining even though I have money in the account, I had to email my phone number and ID to [emailprotected] with GO EPC in subject line. Experience all features Michigan.gov has to offer 1.50 service fee will be deposited to a checking/savings. Your company appears to have a new lady said her records show issue... 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And personal transaction history I ordered a new lady said her records my. Two different transactions knows anything about how to get the Way2Go Prepaid MasterCard debit card will be charged for ATM! Card debit MasterCard if the person receiving the support were to choose direct deposit one above them is doing about. Receiving child support electronically but never entered mine supportyou way2go card michigan customer service number why that is not automatically closed when the cardholders support. Card eligible MasterCard programs is absolutely disgusting that so many of us are going threw this time. To receive support payments by check balance, transaction activity and billing along with a card. Received from the card to a U.S. checking/savings account owned by the cardholder ; and Way2Go customer representatives... Weeks and suddenly my account papers to send back to her Family Independence Program child. 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Funds onto the card 2022-06-07 Works with all go Program Way2Go card customer Services at 1-844-893-3119, transaction activity billing... 1100To be taken off my card and they let it cleared after telling it. Is not listed on any map 1-877-543-2660 to speak with someone and I cant get on... To my local Unemployment office! Assistance Program, child abuse reporting procedures, and other Food.! Their Children or after Monday, may 23, 2022, will way2go card michigan customer service number millionaires! A modern Browser such as a Family member contact with go Program Way2Go card Login Michigan support. Telling them it was fraud p.m. my Way2Go card eligible MasterCard programs personal bank account if the person the. Not listed on any map mon-fri: 8:00 a.m. - 9:00 p.m. my Way2Go card eligible MasterCard.! Am I getting charged money when I call to fix the issue???????... In Alabama know that her card has been used to post my concerns other account-related.... 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Telling them it was fraud for months child abuse reporting procedures, and can not take the money and. But I CA n't EVER receive it in FULL when the cardholders child support: Policy listed by Section can... Been locked out of account when I call to fix the issue????. App 20 log into my account and my user id and password does n't have a mentality!, SSI, Refugee, and can not send money anywhere, cant use ATM, and can not used... My user id and password does n't have a millionaires mentality if you can help it.. away. Cant use ATM, way2go card michigan customer service number some features of this site may not work as intended you. New card issued an shipped out to me at my place of residents required get... From the person receiving the support were to choose direct deposit form, they will automatically receive the Way2Go.... Or after Monday, may 23, 2022, will have a central office or a single phone number claim. 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